Return to help page.

Delivery

Balmoral Mill Shop Delivery Information

Balmoral garments with no embroidery will be despatched on the same day for orders received before 2pm Monday-Friday.
Orders received on Saturday & Sunday will be despatched on Monday (excluding Bank Holidays)

Orders of Embroidered garments and non-Balmoral brands will normally be despatched within 2-3 weeks. You will be notified if this delivery time cannot be met with an estimate of the expected date.

Please note that once a garment has been embroidered it cannot be exchanged or refunded. (This does not affect your statutory rights.)

Delivery can be either by :-
Courier 24 hour next working day guaranteed service for £8.29 + Vat = £9.95
(not Sat, Sun or Bank Holidays)

OR
First or Second Class Post with no guarantee of safe delivery or when the item will be received. Balmoral accepts NO liability for items sent by Post which are lost in transit.

UK Mainland:

Orders (inc VAT) £8.29+Vat = £9.95 for 24 hr guaranteed courier delivery
Or £4.95 +Vat = £5.95 for First Class Post (not guaranteed)
Or £3.29 + Vat = £3.95 for Second Class Post (not guaranteed)

Highlands & Islands of Scotland, Northern Ireland, Eire and Isle of Man Courier Service:

48 hour service, £12 +VAT per box or bag, There is an extended area surcharge which may apply for some areas which totals £30.00 + VAT = £36.00.

Northern Ireland First Class Post:

£4.95 + VAT for First Class Post (not guaranteed) or £3.29 + VAT for Seond Class Post

Channel Islands Courier Service:

£30 per box or bag

Overseas Carriage

Please email us to enquire whether we can delivery to this region, and what the delivery cost would be.

Tax

Please note that our customers outside the UK are liable for their own tax and customs duties when purchasing items from Balmoral Mill Shop.

Thank you.