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Terms & Conditions

Safe Shopping At Balmoral

Shopping at Balmoral is absolutely safe. You never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. See guarantee details below.

 How We Make Shopping Safe

We use the latest encryption technology to keep your personal information safe. Your order information, including your name, address, and credit card number, is encrypted and stored on a secure server for maximum security. Your credit card and billing information cannot be intercepted as it travels to our ordering system and it is stored in a location not accessible via the Internet.

Guarantee Details

In the extremely unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Balmoral will cover the liability for you, as long as the unauthorised use of your credit card resulted through no fault of your own from purchases made from Balmoral while using our secure server.

Shopping Terms and Conditions

  • All transactions are via our secure server
  • Credit cards accepted include Visa and Mastercard.
  • Debit cards accepted include Switch, Solo and Delta / Visa
  • Purchases from outwith the United Kingdom will be at advertised price less Value Added Tax

Where local import taxes are payable it is the responsibility of the purchaser to settle these at the time of importing the goods to their own country of residence.


Delivery can be either by :-
Courier 24 hour next working day guaranteed service for £8.29 + Vat = £9.95
(not Sat, Sun or Bank Holidays)

First or Second Class Post with no guarantee of safe delivery or when the item will be received. Balmoral accepts NO liability for items sent by Post which are lost in transit.


There is a +/- 2.5cm tolerance on all the measurements shown.