Orders of Customised Embroidered garments and non-Balmoral brands will normally be despatched within 2-3 weeks. You will be notified if this delivery time cannot be met with an estimate of the expected date.

Please note that once a garment has been embroidered it cannot be exchanged or refunded. (This does not affect your statutory rights.)

Delivery can be either by 24 hour next working day guaranteed service (not Sat, Sun or Bank Holidays)

UK and Northern Ireland costs:

Orders under £50 (ex VAT)

£6.95+Vat for 24 hour guaranteed Delivery OR
£3.95+Vat for First Class Post (no guarantee).

Orders over £50 (ex VAT) FREE Delivery

Highlands & Islands of Scotland, Northern Ireland and Isle of Man:

48 hour service, £12 + VAT per box or bag

Channel Islands

£25 + VAT per box or bag

Overseas Carriage

Charged at cost – please inquire about estimated cost.